Quality that inspires

We are constantly seeking to improve our business and our customers’ satisfaction, operating in compliance with clients’ expectations and applicable mandatory regulations.

To achieve this, CMC adopts, maintains and improves a corporate quality system in compliance with KBA ZM-A-00004-06 standards.

The Guiding Principles and primary strategic objectives that the Management has identified for its Quality Management System and that it is committed to ensuring, by providing the necessary human, technical and financial resources are:

• Attention to customers’ needs and expectations
• Continuous innovation in technological knowledge and in the development of new products, aiming for efficiency and giving priority to sustainability practices
• Minimization of defects and continuous improvement of product quality
• Fast and professional technical assistance in pre-sales and post-sales service
• Compliance with rules and regulations
• Commitment to ensuring healthy and safe workplaces
• Involvement and valorization of human resources.
• Financial stability
• Suppliers selection and verification to guarantee the quality and reliability of supplies
• Suppliers’ accountability and involvement in quality aspects

CMC has chosen to limit the annual quantity of produced vehicles in order to be able to carefully follow every aspect of their construction.

The Management is directly responsible for the Quality Management System application and promotes those activities that are necessary to guarantee the effectiveness, efficiency and validity in order to achieve and maintain the satisfaction of Customers and of all the people who work within the Organization.

The Management is committed to imparting the quality policy to all company levels and to other involved parties.